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Policies & Aftercare

Booking Policy

All new clients & non-recurring clients are required to pay a $50 non-refundable deposit to book.

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A minimum of 72 hours notice is required to reschedule.

Deposit is valid for 1 reschedule only, if sufficient notice is provided (72 hours).

If I am notified with less than 72 hours notice, the deposit will be forfeited and a new deposit will be required to re-book.

General Policy

  • CANCELLATIONS: 

    Please ensure that I am notified at least 72 hours prior to scheduled appointment if you need to cancel or reschedule.

    Cancelling or rescheduling with less than 72 hours notice will result in a $50 cancellation fee for fills and $80 for full sets.

    Appointments that are cancelled or rescheduled the same day as booked appointment will result in a 100% charge of the scheduled service cost.​

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  • FILLS: You must have at least 50% of lash extensions remaining to be considered a fill. Less than 50% of lashes will result in a full set charge. Fills need to be booked every 2-3 weeks, depending on natural lash growth.​

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  • RETENTION: Please follow the aftercare instructions to maintain lash health and retention.

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Aftercare

  • Do not get lashes wet for the first 24 hours and avoid steam.

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  • Do not pull on extensions or rub your eyes.

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  • Only use oil-free makeup & makeup remover. Avoid the use of mascara.

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  • Avoid the use of any oil-based creams or face cleansers.

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  • Wash lashes daily with an oil-free lash cleanser.

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  • Brush lashes daily with a disposable mascara wand/spoolie.

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  • Sleep on your back. Pre-mature lash loss may occur if you sleep on your face or sides.

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